The success of ImportParts.co.za ("we", "our" and "us") depends on building and maintaining goodwill with our customers. Therefore, we are committed to implementing measures designed to protect the privacy of those using our Web site ("Site").
Although we respect the privacy of all those who visit our Site and use our online services, we do occasionally collect information in a variety of forms from our visitors. This Privacy Policy governs your interaction with our Site. Except as set forth within this Privacy Policy, our Terms of Use, we do not release personally identifiable information about our visitors without their permission.
Please note that we review our privacy practices from time to time, and that those practices are therefore subject to change. We ask that you bookmark and periodically review this page so that you are always familiar with the most current version of our Privacy Policy. To contact us about privacy issues, to report a violation of our Privacy Policy, or to raise any other issue, please contact us.
The Information We Collect: We gather two types of information about users:
1. Non-personally identifiable information: When visitors come to our Site, we collect and aggregate information indicating, among other things, which pages were visited, the order in which they were visited, and which hyperlinks were "clicked." Collecting such information involves the logging of the IP addresses, operating system and browser software used by each visitor to our Site. Although such information is not personally identifiable, we can determine from the IP address a visitor's Internet Service Provider and the geographic location of his or her point of connectivity.
The non-personally identifiable information we collect helps us identify the most popular areas of our Site and determine the effectiveness of our promotional activities. In addition, we may disclose some of this aggregated, non-personally identifiable information to our advertisers to inform them of the number of people who have seen and/or clicked through their advertisements. For similar purposes, we use "cookies" - that is, small text files placed on your computer's hard drive - to help us determine the type of content and sites to which you link, the length of time you spend at any particular area of our site, and which of our services you choose to use. Cookies also tell us which advertising you have seen on our site. Essentially, cookies are your identification cards for our computers, or servers that delivered the advertising to you. Cookies are only read by the server that placed them, and are unable to execute any code or virus.
Cookies allow us to serve you better and more efficiently, and to personalize your experience at our Site. Nevertheless, you should be able to control how and whether cookies will be accepted by your web browser. For more information on how to do so, please refer to the documentation accompanying your browser. Please note that some of our third party advertisers and advertising agencies may place cookies on your computer's hard drive, in order to provide you with banner and other types of advertising that may be of interest to you while you are visiting our site. We do not have access to these cookies or any information that they may contain, and cannot and do not assume any responsibility for the actions or information collection practices of such third party advertisers or advertising agencies. Please contact the advertiser for information on these cookies as well as their information collection practices.
2. Personally identifiable information: In certain areas of the our Site - for example, when purchasing a product on-line, or registering for our mailing list - we ask that you provide us with personally identifiable information (including, for example, first name, surname, street address, email address, telephone number, and when applicable, credit card information).
We do not knowingly collect personally identifiable information from children (defined in this Privacy Policy as minors younger than 13 years of age) without obtaining parental consent. Before registering with us, we ask that children have their parents read our Privacy Policy. Before and during the registration process, we encourage children to include a parent or guardian in the process.
We do not control the acts of our visitors. All visitors should be aware that, when they disclose personally identifiable information in a public area of our Site, the information may be collected and used by others for the purposes of distributing unsolicited communications to you or to others outside our Site. If you encounter any user of our Site who is improperly collecting or using information about you or other users, please contact us.
How We Use (and Do Not Use) the Information We Gather: We use and do not use two types of information about users:
Please take some time to familiarize yourself with the different ways we use the information that we gather. Keep in mind that, while we encourage all third parties involved - including but not limited to our affiliates and advertisers - to adhere to our policies regarding the privacy of our visitors and to otherwise handle personal information in a responsible manner, we cannot and do not assume any responsibility for any actions or omissions of third parties, including the manner in which they use information received either from us or independently. Nevertheless, if you encounter any third party associated with, or who claims association with us who you feel is improperly collecting or using information about you, please contact us; we will be happy to forward your message to the third party.
1. How we use (and do not use) non-personally identifiable information: We use non-personally identifiable information in aggregate form to build higher quality, more useful online services by performing statistical analyses of the collective characteristics and behaviour of our visitors, and by measuring demographics and interests regarding specific areas of our Site. We provide statistical information based on this data to advertisers, affiliates, and other current and potential business partners. We also use the aggregate data to inform these third parties as to the number of people who have seen and clicked on links to their Web sites. Our Site contains links to other Internet Web sites, including affiliated sites which may or may not be owned or operated by us. Unless otherwise explicitly stated, we are not responsible for the privacy practices or the content of such Web sites, including such sites' use of any information (such as IP number, browser type, or operating system) collected when visitors to our Site click through links to those sites. Even though such information might not identify you personally, we strongly encourage you to become familiar with the privacy policies and practices of those sites.
2. How we use (and do not use) personally identifiable information: If you do not "opt out" of receiving such promotional materials, we reserve the right to release any personally identifiable registration information regarding you to third parties who provide goods or services that we believe may be of interest to you. If you decide that you would like to discontinue receiving promotional information from such third parties, please contact those third parties directly, or contact us, and we will advise such third parties that you wish to discontinue receiving their promotional information. Note, however, that we are not responsible for the actions of such third parties.
We will not release your credit card information to third parties unless necessary to complete a transaction between you and such third party. However, while we have procedures in place to protect the information we collect online, we cannot guarantee that unauthorized access (e.g., hacking) will not occur. We limit our own e-mail solicitations to those customers who have not "opted out" of receiving such communications. The solicitations are limited in that they, among other things, will clearly indicate the originator of the e-mail and provide the customer with a method of "opting out" of receiving future communications of a similar nature. In addition, we sometimes use individual data to "target" advertising - to decide which advertisements and sponsor messages to show to which visitors. As an example, if Sponsor Co. Wishes to display their advertising only to female users, we use member registration data to ensure that Sponsor Co.'s ads are displayed only to female users.
Finally, we may use individual visitors' data to "pre-populate" forms which are displayed for the purpose of collecting individual data by us and/or our sponsors. In no case does pre-populating a form automatically transfer any data to any advertiser or third party. Only if the member voluntarily requests that such data be transferred will any transfer take place - for example, if/when a member clicks a "submit form" button or other button.
We reserve the right to disclose information contained within our access logs concerning any visitor as we reasonably feel is necessary to protect our systems or business. Specifically, but without limitation, we reserve the right to disclose such information when a visitor or member is in violation of our Terms of Use or other published guidelines, or partakes (or is reasonably suspected of partaking) in any illegal activity, even without a subpoena, warrant, or other court order, and to disclose such information in response to court and governmental orders, civil subpoenas, discovery requests, and as otherwise required by law. We cooperate with law enforcement agencies in identifying those who may be using our servers or services for illegal activities. We also reserve the right to report any suspected illegal activity to law enforcement for investigation or prosecution. If and when we sponsor promotions or sweepstakes, or third parties sponsor promotions or sweepstakes in conjunction with us, either we or the third party will post relevant privacy information in the official rules and/or registration area for the promotion or sweepstakes. That privacy information, to the extent it conflicts with this Privacy Policy, will govern that particular promotion or sweepstakes.
Changing or Deleting Personal Information:
If you would like to have your personally identifiable information removed from our database, please contact us and we will use reasonable efforts to comply with your request. Contact us to make corrections such as name or address changes. Keep in mind, however, that there will be residual information that will remain within our databases, access logs, and other records, which may or may not contain such personally identifiable information. The residual information will not be used for commercial purposes; however we reserve the right, from time to time, to re-contact our former customers or users…
Questions?
Contact us regarding questions you may have regarding this Privacy Policy. You may print a copy of this Privacy Policy by using your browser's Print function.
(This section applies to BODY KITS ONLY!) WE ARE NOT RESPONSIBLE FOR ANY PRODUCTS NOT PURCHASED FROM IMPORTPARTS.CO.ZA (And IMPORTPARTS.CO.ZA)! PRICES SUBJECT TO CHANGE WITHOUT PRIOR NOTICE!
Every effort has been made to avoid typing errors in our application lists and pricing lists. ImportParts.co.za is not responsible for any pricing or application errors. Body Kit / Aero-Dynamics: Buyer fully understands that all body kits are sold "as is" with no warranty expressed or implied; due to the fact that most body kits are made of 100% fibreglass and most are imported from Asia (Japan / China / Taiwan / Korea). Buyer also understands that due to strict U.S. Federal and State Safety crash guidelines, ImportParts.co.za is not responsible or liable for any damages or possible injury incurred upon possible accidents due to driver error, incorrect installations, bad judgment (cracking or breaking your aero parts) or act of nature / God, Allah, Jehovah, Buddha, etc... All body kits (aero components) are only recommended and legal to be used for off-highway use such as track racing or for exhibition show only! Buyer understands that all body kits (aero components) may need modifications for correct fitment such as removal of safety reinforcements, removal of factory bumper lights/side marker indicators, shaving, moulding, etc. Because several of these kits are prototyped and used on NON-USA vehicles that have much less safety standards/requirements in their respected country of origin. Buyer understands that all body kits (aero components) require some prep work before paint; we are not responsible for any extra incurred fees, material fees, storage fees for unexpected labour your body shop/paint shop charges the Buyer. We strongly RECOMMEND you only have highly skilled body shop/ technician install and paint any body kit (aero components) for factory or show quality look. Not all body shops charge the same prices, or have the same quality work performed. We find that you get what you pay for! If local in So. Calif. or delivering vehicle to So. Calif. we work with paint/body shops that we can recommend body/paint work to be performed. Buyer understands ImportParts.co.za is not responsible or liable for any vehicle delivery fees, transportation costs, towing fees, or incurred damages for bringing vehicle to So. Calif for installation, paint and/or body modifications. If any aero part(s) arrive damaged or cracked bad enough it cannot be repaired, you must contact ImportParts.co.za immediately in order for claim to be processed and approved. Please refer to Shipping / Handling section in Terms & Conditions of this website for further details involving claims. Aftermarket Lightweight Racing Fibreglass & Carbon Fibre Hoods: Buyer fully understands that all fibreglass & carbon fibre hoods or hoods made of similar lightweight materials are sold "as is" with no warranty expressed or implied, due to the fact all hoods are made of 100% Fiberglas or a combination of fibreglass / carbon fibre. Most of these hoods are made in various local fibreglass factories, and also several are imported from Asia (Japan / China / Taiwan / Korea) which carry and set forth NO WARRANTIES whatsoever. ImportParts.co.za is not responsible or liable for any damages or possible injury incurred upon possible accidents due to driver error, incorrect installations, bad judgment (cracking or breaking your hood) or act of nature / God, Allah, Jehovah, Buddha, etc.... All aftermarket lightweight racing hoods are intended and recommended only for off-highway use such as track racing or exhibition show only! Buyer understands that all hoods are lightweight aftermarket hoods and that these hoods are have no OEM specifications whatsoever. Most hoods come with stock latch and pre-tapped holes for easy installation. We strongly RECOMMEND that all customers purchase hood pins for safety reasons on ALL aftermarket lightweight racing hoods. ImportParts.co.za supplies Sparco hood pins, or you may purchase hood pins at your local automotive retailer. We strongly recommend all customers only have a highly skilled professional body shop / technician install and paint any hoods (that require paint) for factory or show quality look. Not all body shops charge the same prices, or have the same quality work performed. We find that you get what you pay for! If any hood arrives damaged or cracked bad enough it cannot be repaired, you must contact ImportParts.co.za immediately in order for claim to be processed and approved. Please refer to Shipping / Handling section in Terms & Conditions of this website for further details involving claims.(Please continue to scroll down)
Common questions concerning aftermarket aero (body) kits and aero hoods:
1) What about instructions and hardware? - 99% of body kits and none of the aftermarket hoods sold come whatsoever with any hardware orinstuctions. Only Bomex, Wings West, Xenon, and Kaminari come with any instructions and hardware for installation. That is one reason you pay more for those brands. Kits come in the box raw. Most bumpers install like you would stock.
2a) My bumper or side skirts is not going on. It seems too small, why? - If you buy a full bumper either front or rear you must totally remove your stock OEM bumper cover. On many aftermarket bumpers such as 95-99 Eclipse and 96-00 Civics you will also need to remove the front reinforcement bar. You may need to remove factory OEM side skirts (akarocker panels) before trying to install aftermarket side skirts. Believe or not we have had several people & body shops buy replacement bumpers and tried to install them over their stock OEM bumper.
2b) My bumper is not fitting correctly. It fits but there is some gaps. It does not fit like stock, why? - Different aero parts we sell come from many various different factories being mass produced. Also add the fact that these are coming from different molds some being 3rd and 4th generation copies and so on. This is why you pay $400-$600 for a cheap kit rather than $1,500-$4000+ range for original brand name kits. We cannot guarantee perfect fitments for the cheap kits. We can only guarantee perfect fitments with Wings West, Bomex, C-Westin', SWAAT, and other original brands. You will pay more for these which in our opinion is worth it since most people outside So. Calif. do not have access to the custom body shops we have here. We do try to send out the best and cleanest kits to all of our customers. For some kits there is only one mold that comes from one factory such as the Cyber Corolla kits, and some Kombat items we sell. The fitment is good, but the overall quality of the glass work is fair and may not be up to someone else’s standards. You will have to deal with these kits when you purchase them and acknowledge this fact. We have lowered many aero kit prices to help in this situation as we know some additional prepping (sanding, grinding) will be involved.
2c) I received my bumper and there are small pit and / or pock marks and my bumper is not too smooth. Why is that? Again, read question 2b. Depending on the factory, some have less quality control than others. Depending on what the factories pays their labour force, if not much, the workers will do the minimum amount of grinding and sanding a bumper. Sometimes bumpers are pulled out of the mould too fast and they are soft in some areas. That is why you may see bondo marks on the bumper to smooth it out. It is very common (bondo marks) do not be alarmed. Sometimes during freight transit the bumper rubs and "hits" other parts in the box and small chips & pits can occur. Remember these are all fiberglass parts which are very, very fragile. You can make a damage claim which WILL delay your replacement part and waste more time. An easy common cure is to get some bondo from your local Home Depot or hardware store and you can dab a little on the area and fix it in about 5 minutes. Body shops can perform this minor easy repair, but we see shops outside Calif. charging ridiculous amounts for a couple minutes of labour and about $2 worth of materials used. Now availableisBondo / Fiberglass combination which are even stronger and better than plain bondo. Cost is a little bit higher, but it works better and good to keep around if you accidentally crack your bumper later on down the line and can fix for almost nothing yourself rather than forking out a couple hundred for repair work.
2d) I received my bumper is there is a good size crack and / or other damage to the bumper. I do not want this bumper at all, what do I do? - Please follow our claim procedure. Read our terms / conditions carefully located on the homepage of this website concerning claims. You must notify us immediately, meaning either the day you received the part. If not that day, then the following business day. If you have more questions; please feel free to call or email us, we are more than happy to explain.
3a) I do not want to remove my 5 mph crash bar, so can I still buy a bumper? - Yes, but that is up to you if you want to modify the bumper or try to modify your front bar to accommodate your own request. Remember these parts are solely intended for racing purposes only and off highway use. Some bumpers do not require removal of the bar. WeDO NOT know about every single vehicle application in which you may or may not remove the bar. 3b) Will my body shops remove the front reinforcement bar? - Yes and No. Some will, and some will not because they do not want to be held liable and federal law requires it. Some may make you sign some sort of waiver. Some do not care and just want business. You will need to work that out with whatever body shop is installing your aero parts. Remember these parts are intended for race use only.
3c) Can I install these aero kits myself? Yes and No; some you can if you are mechanically inclined and have experience with this kind of labor. Some vehicles are much more difficult than others when removing and installing parts. You have to know your limitations and let the pro's handle the job if need be.
3d) What kind of body shop should I take the kit for installation? - First off we do not intend to make anyone mad, but truth hurts. We do not recommend body shops that solely perform labour or identify themselves with crash & collision. We have found that many of them do not have the experience or "know how" when dealing with aftermarket body kits. The crash / collision do excellent work with fixing cars that get in accidents and they make them good as new in STOCK condition. There are some crash / collision shops out there that do deal with aftermarket kits and do great work at reasonable prices. We are only talking about those that do not. We have sent perfect form fitting kits to shops and for some magical reason they have never ever seen anything like this and with all their 50 year family lineage experience & wisdom passed down from generation to generation still cannot do the task. We do not care about that. Either they know how to work on modified cars with aftermarket kits or they do not. We have seen the local neighbourhood kid who works in his garage down the street install kits without problem and do the work some of these body shops claim they have knowledge of performing without the headache of some body guy telling you he cannot install the kit or will not for some reason but want to still charge you storage fees, and some magical fee for looking at your car and determining he or she does not want to touch it.
3e) Wow! It sounds as if no one may be qualified to do the work. What do I do? - Calm down. If you live in a major city or near one within reasonable driving distance you should easily find a custom body shop that does good work, has the experience, and has descent prices without getting raped. Sometimes you can go on internet forums concerning your car and ask people who are in your area who they recommend. Most people are willing and share good information and give you good leads. If you are the boondocks and have zero or maybe one or two local shops, then yes you have to possibly take a chance with them if you do not want to drive outside your area. We suggest looking around, investigating and getting estimates first. Show the shop the kit first. Ask the shop manager or owner if he or she has experience with import body kits and how much experience do they have; meaning how many actual kits have they installed? Ask them which kits they have installed and painted. Ask to see pictures of the result of their work. Get an estimate in writing and signed. We have so many customers who drop the car off at the first body shop they see as soon as their car is in an accident and decide they now want a body kit because insurance will pay for it, so they get the cheapest kit possible to cut down on costs so they can buy other items. (We know the game.) They have no idea whatsoever what the experience level the shop has their car is at. All we are saying is dosome homework and you will save yourself less hassle and probably some money in the future.
4) Are these parts legal for street use at all? Will I get in trouble? - All we can go by is Calif. State Law where we work, drive, and reside. According to Calif. Vehicle Code you must have bumper covers (bumpers) and a hood on your vehicle at all times. It does not designate material. So fibreglass, carbon fibre, Kevlar, etc. is okay. Every single state in USA has their own different vehicle code books and their own state highway laws. You can contact your local DMV or law enforcement for a copy of vehicle code state laws. In Calif. a code book is only $3.00 at any DMV. We suggest you get one. 5a) If I buy a carbon fibre or fibreglass hood, how does it go on? - Just like your stock one does. Almost all hoods we sell have latches and all hoods have pre-tapped holes for easy installation. Hoods without latches such as 88-91 Civic / CRX, BMW's, Audi use the stock OEM latch which bolts right off of the stock metal hood in a matter of a couple minutes. For some cars (especially German cars) you will have to disengauge the stock hydraulics. Takes a couple seconds to un-bolt them. You can use zip ties to hold them down.
5b) What about hood pins? Why do you recommend them? - Because these aftermarket hoods are usually half the weight of your stock metal hood and lightweight intended for racing / track purposes. Most people buy these hoods for their daily drivers which is fine, but the hood pins are an extra safety measure to make sure the hood stays on the vehicle and not on someone else’s windshield. We have heard of this happening. Do not be a victim! Do not risk getting sued! Spend an extra $20 bucks and get hood pins.
5c) Is it hard to install a hood? No, most are basic, remove some bolts,remove the hood, put on new aftermarket hood. Time frame is 5 minutes to 45 minutes depending on the car application. Usually you need a basic metric ratchet set and a flat head and phillips screwdrivers just in case.
5d) I purchased a Grade A hood and it look like the carbon fibre weave is a little crooked in one or two places. I only notice it when I look very closely at the surface. Why is that? Is it a defect? Carbon Fiber is a fabric. Think of a T-Shirt like Hanes or Fruit of the Loom and see how it stretches when you pull on your shirt; well carbon fiber is the same thing. It stretches, therefore sometimes the weave may be slightly crooked or off in one or two places. 99% of the time you cannot tell unless you are closely scrutinizing the hood or looking for flaws with your nose almost touching the hood surface. If your plan is to heavily scrutinize the hood w/ a magnifying glass and this is a major nit-picking concern of yours, please DO NOT purchase a carbon fibre hood from us. We would rather keep it in stock then make a sale since obviously you are getting a hood for the wrong reasons. The hoods we sell are very, very clean and of the best quality factories. These hoods are intended to lighten the car for racing purposes and if the hood has vents to either let heat out or cool air come in depending on the vent or scoop function. Nothing more, nothing less. That is the sole purpose of these hoods. If you look at most race cars, yes most of the car is composed of carbon fibre, fibreglass, & Kevlar, but you cannot tell because they paint everything and put graphics on the vehicle. Real race car drivers can care less about "Wow I can see the cool carbon fibre weave everywhere." We do however agree on a modified street car, yes un-painted carbon fiber looks cool and unique, this is just an explanation for the nit-pickers out there that are more concerned about indoor shows and thinking they are going to lose a point. Condition of Sale: All sales are final and all products sold by ImportParts.co.za (The Seller) are sold "as is" to the Buyer. Returns: Authorization to return any and all products must be obtained by the Buyer from ImportParts.co.za in advance and must be made within (5) days of receiving the product. All returned products to ImportParts.co.za are subject to 25% restocking fee. Buyer must pay for all Shipping / Handling fees on any and all returns to ImportParts.co.za. All products which are approved for return are for store credit only. All products returned for credit must be in the original manufacturer’s carton in the same condition as it was originally delivered by ImportParts.co.za to the Buyer. Only the original Buyer may request for a return of products. All warranty cards and other such items must be included with the product being returned. Defective items may be exchanged for the same item only, and only after warranty has been cleared from original manufacturer will the Buyer receive product back. After receipt of goods, ImportParts.co.za shall inspect the goods to determine the exact quantity and condition of goods received. If ImportParts.co.za does not accept the goods as being defective and/or returnable for any reason, Buyer must accept incurred costs. Wheels and Tires which have been mounted or used are not returnable under any condition. Special Orders, Custom Made Orders, and all Electrical or Mechanical parts are not returnable.
Special Orders: All special orders require a minimum non-refundable deposit of 50% of total costs. If there is any cancellation for any reason by the Buyer, that deposit is forfeited immediately to ImportParts.co.za. ImportParts.co.za shall not be responsible for any late shipments. All shipping dates given are approximate. Buyer shall not be entitled to chargeback’s, reductions of price, or other offsets as result of late shipment or failure to deliver in estimated time of delivery. If special order item(s) are left over 60 days from time of ImportParts.co.za receiving parts in stock; and Buyer has not paid the rest of his or her balance or made any attempt whatsoever to claim their order, then the order shall be considered cancelled and all monies previously deposited shall be forfeited to ImportParts.co.za.
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